The Introductory Certificate in Health & Social Care (2-Day Course)

Duration
13 hours (2 days)

Total Hours
6.5 hours per day

Audience
New starters, support workers, care assistants, volunteers

Assessment Methods

• Knowledge quizzes  
• Workbook tasks  
• Practical demonstrations (BLS, IPC)  
• Trainer observation

Main Course Content

Day 1: Core Induction & Mandatory Knowledge (6.5 hours)

✓ Welcome, orientation & expectations
✓ Roles & responsibilities
✓ Care Certificate introduction
✓ Safeguarding adults and children
✓ Equality, diversity & human rights
✓ Health & safety & fire safety
✓ Infection prevention & control
✓ Data protection, confidentiality & professional boundaries
✓ Introduction to person-centred care


Day 2: Practical Skills & Applied Training (6.5 hours)

✓ Basic Life Support (CPR, AED, choking response)
✓ Manual handling theory
✓ Medication awareness
✓ Professional conduct & communication
✓ Understanding the care system & CQC
✓ Course review, final assessment & certificates