The Introductory Certificate in Health & Social Care (2-Day Course)
Duration13 hours (2 days)Total Hours
6.5 hours per dayAudience
New starters, support workers, care assistants, volunteersAssessment Methods
• Knowledge quizzes • Workbook tasks • Practical demonstrations (BLS, IPC) • Trainer observation
Main Course Content
Day 1: Core Induction & Mandatory Knowledge (6.5 hours)
✓ Welcome, orientation & expectations
✓ Roles & responsibilities
✓ Care Certificate introduction
✓ Safeguarding adults and children
✓ Equality, diversity & human rights
✓ Health & safety & fire safety
✓ Infection prevention & control
✓ Data protection, confidentiality & professional boundaries
✓ Introduction to person-centred care
Day 2: Practical Skills & Applied Training (6.5 hours)
✓ Basic Life Support (CPR, AED, choking response)
✓ Manual handling theory
✓ Medication awareness
✓ Professional conduct & communication
✓ Understanding the care system & CQC
✓ Course review, final assessment & certificates